FAQs

Questions About Couch Cleaning

Questions About Upholstery Cleaning

Do you have certified cleaners?

Yes, carpet cleaning Melbourne has team of certified professionals. They have 20 years of industry experience. Our professionals know exactly how to impress the customers and give them guaranteed results by their excellent services all across Melbourne. Our customers can reliable on our team completely.

How often should I get my couch cleaned?

There is no specific time of couch cleaning, however, we would highly recommend to clean your upholstery every 6 months, if you have scotchgard cleaned your lounge before then you probably need to get it cleaned once in 1 year.

How long it takes to clean 7 seater couch?

We follow our following 5 step Couch Steam Cleaning Process

  1. Firstly, our couch cleaner will vacuum clean the upholstery including couch, Sofa, lounge, pillows & cushions. Upholstery Cleaner will also dry clean arms and the back sides of the couch.
  2. Secondly, our lounge cleaner will pre-spray all the upholstery
  3. Thirdly, lounge cleaner will do the couch Steam cleaning including deodorizing
  4. Fourthly, professional couch stain treatment will be done.
  5. Finally, deluxe fabric or leather couch cleaning will include Scotchgard™  protection.

It usually takes 45 min – 1 hour to clean your 7  seater couch.

Why couch cleaning required?

Most of the time Couch cleaning is over looked, however lounge suit / upholstery cleaning is an backbone of interior beauty of your home. Clean upholstery reflect your lifestyle,  cleaning the sofas, lounges, couches, dining chairs, office chairs  preserve the life of your furniture and scotch gard protection will add life to your upholstery.

Is steam cleaning better than dry cleaning?

It really depends upon how dirty is your couch, if your got stain on your upholstery then you probably need steam cleaning.However, if you your upholstery has got just dust,then dust can be easily dry cleaned.

We will highly recommend couch steam cleaning.

Should I get curtain steam or dry cleaning?

If you think your curtains only has some dust deposited on them and need to cleaned out, We think you should go for curtain dry cleaning, however, if your curtains are dirty and if you find stain marks on the curtain. We would highly recommend you should go for curtain steam cleaning.

What payment types you accept for Upholstery Cleaning?

We accept following payment types for upholstery cleaning

  1. Credit Card – Master, Visa, American Express and all other major credit cards
  2. Direct Transfer
  3. Cash
  4. Direct Deposit

When one should consider calling trained professional in steam cleaning upholstery?

Furniture fabric Upholstery could picks up a lot of pet fur, hairs etc and this may cause inflame allergies

Please feel free to call us to book for Couch Cleaning when you find

  • Tough stains on your fabric lounge
  • Noticeable soiling on your couch
  • Your upholstery look like dirty

Then you probably need a professional like us to remove it from your valuable upholstery.

We leased fully furnished home with all upholstery, and the previous owners smoked. Can you get rid of this smell from couch?

Yes we can eradicate the cigarette smell from your upholstery. We provide professional upholstery deodorizing service. After the recommend detailed upholstery cleaning for complete source removal of contaminants. If smell still there after the service, we might go for fog or ozone the upholstery.

Would you guys will come back to clean upholstery again to fix up not cleaned upholstery?

Our upholstery cleaners are professional and well trained; there will be no chances that your upholstery left un-cleaned. However, some hard stain needs 2-3 times treatment. Our cleaner can come again and treat the stain again.
Please note: Upholstery could have billions of dust mites invisible to the naked eye – that expose your family to health risks like asthma, frequent cold, cough, fever, and allergies.

What kind of Chemicals do you Use for Upholstery Cleaning?

We are professionals in upholstery cleaning and we take numerous cleaning calls every day. Using chemicals for cleaning upholstery of our clients will lead to more pollution in the already polluted environment. Therefore, we limit ourselves to only biodegradable ingredients for our cleaning solutions. We DO NOT use any chemicals that could be harmful in any way to our beloved environment. This also ensures that your family, pets and kids are safe when we are working in your home cleaning your upholstery.

Why Should I Choose your Services?

We have been working in the industry for over a decade and since our establishment we have had 100% satisfied customers. Most of our business is through referrals because our customers love our services. We use latest technology, most modern machines, and eco-friendly cleaning solutions for upholstery cleaning. We are flexible when it comes to scheduling your appointment and we work on weekends too. We have certified, qualified, trained, experienced and insured cleaners. So, your home/upholstery is in safe hands when you hire us for the job. Also, our upholstery cleaning services are available at a very economical cost!

Can you Do Sofa Repair?

Yes, we do sofa repairs too. Our experienced cleaners are train to take care of upholstery repairs along with upholstery cleaning. We suggest you to let us know about your particular requirements and expectations from our upholstery cleaning service when you give us a call. This helps us in serving you better and achieving your expectations.

Do I have to pay Extra for Stain Removal?

Stains are an essential part of anything that is used on regular basis. Similarly, your upholstery is bound to get stained on a regular basis. When you hire us for your upholstery cleaning, we not just clean it but get rid of all sorts of stains and odor too. And this is inclusive in our upholstery cleaning service. So, you DO NOT have to pay any extra amount for stain removal. Just give us a call and forget stains! Once we arrive, they no longer will be there.

Who will move the Furniture?

We will! We know when you ask for professional cleaners to do the job, it is our part of responsibility to do everything – right from moving the furniture to keeping it back. With us, you do not have to worry about being bothered. Our skilled cleaners work to provide you hassle-free upholstery cleaning. And they ensure the same at every step. You just give us a call and sit back and relax while we give a newer, brighter, and shinier look to your upholstery with our world-class upholstery cleaning service.

My leather upholstery is stained! Can you restore it?

YES! We are the upholstery cleaning experts in Melbourne. We have been serving our clients for the last 10 years with flawless services ensuring complete customer satisfaction. Whether your leather upholstery has been spoiled with wine stains or any other stains – we can get rid of them all. No fabric is hard for us and leather is one of our specialties. Leather upholstery needs extra care and can be easily spoiled with chemicals. So we make sure to use only chemical-free cleaning agents so that your upholstery becomes as bright as new and stain-free! Call us now and let us do away with all those unwanted stains.

Do I have to pay in cash and in advance? What would it cost?

With Carpet Cleaning Melbourne, you NEVER have to worry about the payment methods. We have plenty of choices for your convenience. If you do not wish to pay by cash, we happily accept credit cards, cheques, and even online transfers. And with us, you NEVER have to pay in advance. Why should you? We will only ask for payment when we have completed the cleaning job to your expectations. And in case, if unfortunately, we are not able to meet your expectations then you do not have to pay us a single penny!
We offer reasonable prices for upholstery cleaning, call us for a free quote!

How to be sure of Carpet Cleaning Melbourne?

Carpet Cleaning Melbourne provides GUARANTEE for all our cleaning services including upholstery cleaning services. Our confidence level has been boosted over years by our beloved customers who come back to us for their cleaning needs. Now, after completing 10 years of upholstery cleaning, we are very sure of our performance. Also we also have a team of exceptionally skilled and experienced cleaners who make us proud of their performance. Therefore, we offer guaranteed results in all our cleaning projects. So if you do not feel satisfied with our upholstery cleaning services then we will ensure that you DO NOT have to PAY!

How can I avail your upholstery cleaning services?

Availing our upholstery cleaning services is very simple and just a call away. Yes, all you have to do is give us a call at . Our customer executives will be happy to arrange a cleaning service at your place as per your convenience. You can also fill us our contact us form and our people will call you back to ask for your requirements and arrange for a service at your doorstep.

How fast can you come to clean my couches?

We at Carpet Cleaning Melbourne work to achieve complete customer satisfaction and we understand the importance of time for our valuable customers. We arrange for a visit to your place by our certified cleaners as soon as possible. We even provide same day and emergency upholstery cleaning service depending upon the workload and that too without any additional cost. Just give us a call and we ensure to provide you the best of upholstery cleaning services in Melbourne!

Can you steam clean my sofa?

Carpet Cleaning Melbourne specializes in sofa steam cleaning. Our stanch team of educated, trained, and experienced cleaners has expertise in steam cleaning sofas, chairs, tables, couches, lounges, and all other kind of upholstery items. So if you are looking for steam cleaning your sofas then look no further than Carpet Cleaning Melbourne.

Are there any discounts for upholstery cleaning services?

We at Carpet Cleaning Melbourne love to spoil our valuable customers with loads of choices, discounts and special offers apart from providing quality upholstery cleaning. We have special 35% discount on all types of couch cleaning services for all suburbs of Melbourne. Also, if you are a senior citizen then you can even avail our exclusive discount for seniors and save 40% on any of our service. We would suggest you to subscribe to our mailing list to get updates on existing discounts and offers!

Can upholstery cleaning eliminate health hazards as well?

Definitely! Dirty and unclean upholstery lead to numerous health hazards among which sneezing and coughing is common. Unclean upholstery is home to numerous kinds of contaminants that could lead to serious diseases too. To prevent such unfortunate situations, it is advised to get your upholstery/carpets cleaned more often and keep them healthy for your family. Once you get your upholstery cleaned by professionals like Carpet Cleaning Melbourne, you will see a drastic change. It reduces symptoms of asthma and avoids the growth of other harmful pollutants.

Are your cleaning methods environment-friendly?

Yes, Carpet Cleaning Melbourne rigidly uses only environment-friendly cleaning solutions and cleaning methods. We love our environment and we know how dangerous global warming is for the humankind. So we do every possible thing to ensure we do not add to the existing carbon. We make certain that only biodegradable ingredients into the making of our special cleaning solutions that do wonders for our for different upholstery fabrics.

What kind of upholstery cleaning do you specialize in?

Carpet Cleaning Melbourne is upholstery cleaning service expert in Melbourne. We are qualified and experienced enough to clean all sorts of fabrics of your upholstery – synthetic, wool, or even leather. We use environment-friendly cleaning solutions for all kinds of fabrics but not all upholstery is cleaned using a single method. Our cleaners are trained rigorously. They will first inspect your upholstery and figure out the best possible cleaning method for the same. We give the best service your upholstery deserves, ensuring that no harm is done to the fabric. Sofas, lounges, couches, chairs, tables – we clean all kind of upholstery at residential and commercial level.

Where are your services available?

We serve our suburbs of Melbourne. So whether you reside in Southern, Eastern, Western or Northern suburbs of Melbourne, we can be there at one call. All you have to do is pick up your phone and call us!

Can your upholstery cleaning include fungus removal?

Definitely! Carpet Cleaning Melbourne offers complete cleaning solutions for your upholstery. Our eco-friendly cleaning solutions have the capability to get rid of all kinds of germs, bacteria, fungus, moulds, and all other types of pollutants. We ensure your upholstery becomes sterile and utterly hygiene after our exceptional upholstery cleaning service.

What are your working hours?

We work from Monday to Friday from 7am to 7pm and on Saturday from 8am to 6pm. Our certified cleaners are working on Sunday from 9am to 6pm and on public holidays from 9am to 6pm. However, our customer service executives are working 24×7 every day and they are able to answer all your queries over the phone. Call us anytime you want!

Do you work on public holidays as well?

Yes, we do work on public holidays too. Carpet Cleaning Melbourne has the aim of providing 100% customer satisfaction to our valuable clients through our services. Therefore, we work on weekends and public holidays so that we can be at your service whenever you are available.

Are all your cleaners insured?

Yes, all our cleaners at Carpet Cleanings Melbourne are completely insured and licensed to work in all parts of Melbourne. So you can be sure that your carpets and other property items are in safe hands. Call our cleaners anytime to avail our exceptional cleaning services in Melbourne.

Can you do carpet flood restoration in Melbourne?

Yes, we at Carpet Cleanings Melbourne specialize in carpet flood restoration. We understand that it is a tough situation for you and thus we are absolutely compassionate along with being performance-oriented in our approach. To save your precious carpets from complete damage, it is necessary that you inform us about the flood damage or water damage immediately. If water is allowed to stay on your carpet then it could lead to fatal damage. We have special tools, techniques and a devoted team for carpet flood restoration in Melbourne. Call us for a free quote.

I don’t know the fabric of my upholstery. Can you still clean it?

You don’t have to worry about that when you choose Carpet Cleanings Melbourne as your carpet cleaning partner. Our experts are experts in figuring out the fabric of any kind of upholstery. We have experience of so many years and our professional upholstery cleaners are trained to find out the fabric of the upholstery and accordingly choose the most appropriate cleaning method. So don’t hesitate anymore and give us a call for your upholstery cleaning!

Can your upholstery cleaning ensure bacteria removal too?

Yes, our upholstery cleaning ensures complete bacteria removal. Carpet Cleanings Melbourne aims to provide a thorough cleaning of your upholstery through our efficient cleaning methods, modernistic tools, and eco-friendly cleaning solutions. When we clean your upholstery it not just cleans the surface level but provides a deep cleaning ensuring that your upholstery becomes bacteria free and free from all other contaminants.

Can you clean vomit and urine from my couch?

Yes, we are equipped to clean vomit and urine from all sorts of couches. Once we are done you will not see any stains or feel any odour. The couch will feel as good as new.

5 Stars for Carpet Cleaning

We had an incredible experience with this company. If I remember correctly, my technician’s name was Paul. He came to my house and first of discussed the job and answered my queries. All my concerns were solved in detail and when he had finished carpet cleaning, my carpet was simply perfect. Not one stain left! Thanks a lot for the fantastic job. Vianney Keenan

Is your upholstery cleaning service insured and bonded?

Yes, Carpet Cleanings Melbourne delivers insured and bonded upholstery cleaning services to all its clients all across Melbourne.

How many years of experience do you have in carpet cleaning?

Carpet Cleanings Melbourne has been delivering quality carpet cleaning services for over 20 years. With two decades of industry experience, we have learnt that each carpet requires customized cleaning strategies and so we deliver accordingly.

Can you do mattress sanitization?

Yes, we do provide mattress sanitization services too. This ensures that your mattresses are not just cleaned but absolutely sanitized as well.

How do you steam clean a carpet?

Steam Cleaner is the best process to clean your carpet. In this process, we first fill hot water into the steam cleaner’s water container. Then we add the solution into it. The proportion of the cleaning solution should be as recommended by the manufacturer. Further, the best tip here is that while doing the Steam Cleaning job always remember to move backward as you don’t need to walk on the cleaned carpet.

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